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Brokers Authority © is an independent, self-regulatory organization with the ability to provide dispute resolution services. Brokers Authority is not regulated by or registered with as an EDR body in any jurisdiction.
The Members of Brokers Authority are individuals, companies, and organizations that operate in the Financial Services Industry and who agree to be bound by the Brokers Authority rules.
The main objectives of Brokers Authority are to:
The assets and income of Brokers Authority are used only for the purposes of the functioning (including for the purposes of creating the Compensation Fund), and no part will be directly or indirectly distributed among its Members.
Brokers Authority will use a part of its assets and earnings to establish a compensation fund that will act as an insurance policy for Claimants. This fund is kept in a separate bank account. The Compensation Fund is funded by deducting a certain percentage of the monthly membership fees. The compensation fund will only cover fees up to its current limit of monetary compensation per applicant.
The amount of the current limit of monetary compensation can be changed at any time. Brokers Authority will post any changes to the monetary compensation limit on the website.
Funds from the Compensation Fund can be used by the Brokers Authority to satisfy the complainant only if the member refuses to comply with the decision of the Committee. The Compensation Fund is the property of the Brokers Authority and no member is entitled to any part of the Compensation Fund for any reason, including termination of the membership of that member.
If the Compensation Fund does not have sufficient funds to cover multiple Complaints against a member or members, the Brokers Authority reserves the right to distribute the Compensation Fund as it sees fit based on the Complaints filed.
To become our member and get certified, a potential broker-member must have worked in the financial services industry for at least 3 years.
If the applicant has worked for less than 3 years, the Brokers Authority reserves the right to require at least two professional references from a shareholder, director, senior executive, or similar officer of a firm or financial services firm that have been in business for more than 3 years.
Brokers Authority also reserves the right to provide subcategories of memberships with varying pricing and payment requirements, which may, among other things, depend on the number of Complaints pending against such a member and other services.
Brokers Authority may impose financial requirements for all or any types of membership, such requirements will be announced by posting a notice on our website.
Brokers Authority may introduce reporting requirements for all or any types of membership, such requirements will be announced by posting a notice on our website.
Brokers Authority will deal with a Complaint by calling the independent financial Committee if, in relation to a Financial Service provided by a Member, such Member has:
As a condition of the effectiveness of a Member’s membership, each Member must amend the dispute resolution or any similar clause in their contracts with clients to enable the Client to file a Complaint with the Brokers Authority against such Member.
Brokers Authority believes that disaster recovery and business continuity issues are of the utmost importance, and merchant technology vendors must take a proactive approach to ensure they have an adequate disaster recovery plan.
Disaster recovery and business continuity plan must contain the following information:
Brokers Authority reserves the right, at its discretion, to conduct an annual audit of the Participant to verify that the Participant complies with these Rules.
Each member agrees to cooperate with the Brokers Authority if Brokers Authority initiates such an audit, provides Brokers Authority with full access to its premises and employees, and immediately upon request, Brokers Authority will provide Brokers Authority with any documents and information necessary for Brokers Authority to conduct an audit.
The decision-making process and management of the Brokers Authority are independent of its members.
Dispute Resolution Committee and staff of the Brokers Authority:
The Board is responsible for overseeing the Dispute Resolution Committee, ensuring independent decision making by the Dispute Resolution Committee and Brokers Authority staff, and maintaining the independence of Brokers Authority and its dispute resolution process.
To ensure that Brokers Authority is and is perceived to be independent, the Council does not include Members’ representatives on the Dispute Resolution Committee.
Only Brokers Authority has the right to appoint a Dispute Resolution Committee. The Dispute Resolution Committee is the only body that can:
The Dispute Resolution Committee has the powers, functions, and responsibilities provided for by these Rules, as well as from time to time assigned and delegated by the Board.
Brokers Authority will deal with a Complaint by calling the independent financial Committee if, in relation to a Financial Service provided by a Member, such Member has:
